If not, give them a call to see if there’s an outage in your area or if they can help troubleshoot further.ģ) There could be something blocking the signal between your devices and your eeros. Run a speed test to see if you’re getting the speeds you expect from your ISP. If you’re using PoE (Power over Ethernet), make sure that the Ethernet cable is plugged into both the switch and the eero.Ģ) There may be an issue with your internet connection. Check to make sure that the power adapter is firmly plugged into both the wall outlet and the eero. There are a few possible reasons why an eero might be offline:ġ) The device may not be receiving power. If any of your eeros have a blinking amber light, that means the device is offline. First, make sure that all of your eeros are powered on and that each has a solid blue light. If you’re having trouble connecting to the internet, there are a few things you can check to troubleshoot the issue. Ultimately, it is up to the individual to decide which color they prefer. Some people prefer for the eero light to be green so they know it is working properly, while others find a white light more aesthetically pleasing. There isn’t a definitive answer to this question as it depends on personal preference.
Should the Eero Be Light Be White Or Green? If you’re still having trouble connecting after trying these steps, reach out to our support team for help. Finally, restart your modem or gateway and then try connecting again. Next, check that all of the cables between your devices are firmly connected. If it is, unplug and then replug it in to make sure the connection is secure. First, check that your eero is properly plugged into your modem or gateway. If you’re having trouble connecting your eero to the internet, there are a few things you can try. So if you see a blue light blinking on your Eero, don’t worry – it’s just doing its job! Once the connection is established, the blue light will turn off and your Eero will go back to its normal white color. This usually happens when you first set up your Eeros or if you move one of them to a new location. The blue light on your Eero indicates that it is trying to establish a connection with another Eero in your network. But what does this mean? And why is it happening? EERO LIGHTSĭid this article answer your question? If you need more help just give our 24/7 technical support team a call at 84, chat with us online at or connect with us on Facebook or Twitter.If you have an Eero in your home, you may have noticed that it occasionally blinks blue. After a successful hard reset, the eero LED light will reach a flashing Blue state, indicating that the eero is ready to set up again. To hard reset an eero, hold the reset button until its LED flashes Red (15 seconds), then release it. If they need to only hard reset one eero, we recommend swapping out the eero gateway for another eero if possible.
Note: If a user performs a hard reset on a gateway eero (the one connected to the modem), they will remove the entire network and all the settings for that network. If the eero has an active internet connection, you can achieve the same results by removing the eero from the network via the eero app. After a few moments, the eero LED should return to solid White and appear with a green outline in the eero app.Ī hard reset will clear all network configurations, clear its sessions and logs, and remove the eero from the network. To soft reset an eero, hold the reset button until its LED flashes Yellow (7 seconds), then release it. This keeps the eero on the network and saves its logs and advanced settings such as IP reservations and port forwarding configurations. Before resetting your eero, make sure it has been powered on for at least 45 seconds.Ī soft reset will clear all network configurations from eero, but preserve its sessions. The eero Beacon reset button can be found on the left side and the same instructions below apply. If you do need to reset your eero, you can do so through the eero app (instructions found ) pushing the reset button on the back (2nd-generation), or pushing the reset button on the bottom (eero).
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